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Our Guarantee

Epoch Design® stands by the quality and craftsmanship of our products. We offer a free Limited Lifetime Warranty for all of our merchandise. We pledge to repair or replace, at our option, any product or component that is defective in material or workmanship for as long as you own it. If your product is found to be defective in any way, contact our Customer Service Department at (800)589-7990 (9am-5pm PST) and we will assist you in getting the correct replacement parts free of charge. The Limited Lifetime Warranty excludes normal wear and tear.