Guarantee of satisfaction


Epoch Design® stands by the quality and craftsmanship of our products. We offer a free Limited Lifetime Warranty for all of our merchandise. We pledge to repair or replace, at our option, any product or component that is defective in material or workmanship for as long as you own it. If your product is determined to be defective, contact our Customer Service Department at (800) 589-7990 (9am-5pm PST) and we will assist you in getting the correct replacement parts free of charge. The Limited Lifetime Warranty excludes normal wear and tear.

Customer Care

Call 1-800-589-7990 8am-5pm (PST) or complete our contact form.



Our Guarantee

We stand behind our products with a free Limited Lifetime Warranty


Epoch By Design Customer Guarantee

Going Green

Our furniture promotes conservation and environmental sustainability.


Going Green with Epoch By Design


"Just a note to thank you for your kind and courteous manner in handling my request for a broken part. You were so polite on the phone, and then, we were very surprised when the parts arrived so promptly - and with a personal note from you! These seem to b"  Read More